Analysis and Comparison of the Service Process(Korean Air vs JIN Air)

_SLIDE_1_ Operation Management Team Project Analysis and Comparison of the Service Process Korean Air vs JIN Air _SLIDE_2_ Contents 1. Introduction 2. Service Process of Korean Air 3. Service Process of Jin Air 4. Recommendation _SLIDE_3_ 1. Introduction _SLIDE_4_ Company name Korean Air Address Korean Air Operations Center Date Established March 1, 1969 Main Areas of Business Passenger, Cargo, Aerospace, Hotel, In-Fight sales, Limousine Fleet Total 149 (As of Mar 29th, 2013) Route Domestic 13 cities International 44 countries 112 cities Total 45 countries 125 cities Overview _SLIDE_5_ Company name Jin Air Address Korean Air Operations Center Date Established 2008 Fleet Total 9 Route Domestic 3 cities International 7 countries 21 cities Total 8 countries 24 cities Overview _SLIDE_6_ `Excellence in Flight` - operational excellence - service excellence - innovative excellence `Airline for everyone` - for financially savvy traveler …
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