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항공사마케팅,마케팅,브랜드,브랜드마케팅,기업,서비스마케팅,글로벌,경영,시장,사례,swot,stp,4p
본문/내용
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Contents
Introduction of JetBlue
STP Strategy
4P
SWOT
JetBlue in Crisis
Latest Marketing Strategies
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JetBlue
New York-based Airway creating a new airline category based on value, service and style.
Serves 61 cities with 600 daily flights.
“Highest in Customer Satisfaction Among Low-Cost Carriers in North America“
(2xxx, J.D. Power and Associates)
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SWOT
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STP Strategy
Segmentation
- geographic variable
:
Psychographic variable
: active and value oriented
Behavioral variable
: economical and premeditated
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Positioning
To bring humanity back to air travel
Low cost carrier with amenities
(in-flight entertainment, legroom, snacks provided)
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Targeting
Business trip passengers
Sightseeing passengers
Middle class life passengers
Students with tight budget
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JetBlue in Crisis
February 14, 2007. Valentine day crisis humiliation to no.1 customer centered airline.
Is the je…
…
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I D : jung******
Date : 2013-04-28
FileNo : 11067550
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