[성과평가]성과 평가의 개념, 목적, 필요성, 방법, 유형, 영향, 기업 활용사례 그리고 우리의 견해 레포트

1.성과 평가란 무엇인가? ···························································································3

2. 성과 평가의 목적 ·································································································4

3. 성과 평가의 목표 ································································································6

4. 평가자 오류 ·································································································8

5. 성과평가의 방법 ·······························································································11

6. 성과평가의 유형 ·······························································································16

7. 다양한 성과평가 활용 ··························································································19

8. 효과적인 성과평가 관리························································································20

9. 기업사례············································································································23

10. 결론·················································································································29

11. 참고 서적 & 사이트····························································································29

12. 부록 ·············································································································30

1. 성과평가란 무엇인가?

기업에 있어서 보다 많은 이윤 창출을 위해서는 기업 구성원에 대한 공정한 성과평가에 따른 합리적인 보상 체계를 확립하여 구성원에 대한 동기부여를 해야 한다. 공정한 성과평가는 각 근로자의 직무능력, 근무 태도, 근무 실적을 합리적으로 규정된 평가항목에 따라서 평가하는 제도이다. 이러한 성과평가를 바탕으로 인사를 실시하여 인력 배치 및 이동, 인력개발, 보상, 조직 개발 등 다양한 자료로서 활용된다.

?보고서 작성

<표 1>성과평가의 내용(예)

1) 종업원 혹은 집단이 수행한 업무 수행 결과를 객관적으로 파악하여 차후 보완, 개선을

도모하는 인사활동을 의미한다.

2) 조직목표를 고려한 성과평가는 종업원들의 긍정적인 행동변화를 야기할 수 있는 기초를

마련하는 과정이다.(객관적으로 측정한 성과결과를 피드백하여 집단이 수행한 결과가 조

직목표에 긍정적 또는 부정적으로 기여를 했는지 인지시키고,성과 평가의 타당한 목적을

▷ 과거의 성과평가 : 고과(rating)이라는 용어를 사용, 업무결과를 통제한다는 의미를 강하

게 내포한다. 성과측정은 곧 임금, 승진, 해고 등을 결정하는 단순한 종업원 통제 목적으로 이용한다.

▷ 오늘날의 성과평가:조직목표와 종업원 개발을 고려하지 않고서는 조직 경쟁력 확보가

어렵다.

2. 성과평가의 목적

<그림 1>성과평가 고려요소와 결과 및 목적

성과평가 고려요소

목표와 가치)

객관적 결과와 성과평가

? 조직문화

? 경제적조건

결과 및 목적

전략적 목적

관리적 목적

(보상, 승진, 전환배치, 노사관계 등)

개발적 목적

(종업원 개발과 훈련)

2.1 전략적 목적

① 종업원들의 창의적 업무행동 평가 강화 → 조직에서 추구하는 인력이 창의적 인력임을

② 생산 효율성에 대한 평가를 강조 → 조직에서 추구하는 목표가 원가절감, 생산력 증진

에 있음 → 조직전략을 성과평가와 연계시키면, 조직가치와 목적을 종업원들에게 전달

해주는 적절한 수단으로 이용가능 →「조직전략 - 성과평가 - 성과보상」을 통한 종

업원들의 학습으로 종업원들의