[영문 자기소개서 TM 고객상담 CS 902

1216room 729-24 Bongcheon-dong Gwanak-gu S.KOREA TEL : +82-2-835-4993 Christine POSITION DESIRED 문서서식포탈비즈폼 Executive position responsible for Technical Support and Customer Relations STRENGTHS 문서서식포탈비즈폼 Business Unit Management Operations and Service Management International Customer Service and Support Direct Marketing and Marketing Fulfillment Call Center Management, Telephony, Computer Telephony Integration Service Delivery Systems and Quality Management Budgeting, Forecasting, and Strategic Planning ACCOMPLISHMENTS 문서서식포탈비즈폼 Directed the customer service, technical support, direct marketing, and fulfillment functions of a $1.5B computer hardware company and $50M software company. Implemented a global strategy for measuring and improving international service. Negotiated service contracts with Fortune 500 companies (Gateway 2000, ○○○, Compaq, etc.) Orchestrated several highly successful service turnarounds, dramatically reducing customer wait times, and increasi…
…