[영문 자기소개서 TM 고객상담 CS 896

1216room 729-24 Bongcheon-dong Gwanak-gu S.KOREA TEL : +82-2-835-4993 Christine OBJECTIVE 문서서식포탈비즈폼 Position as a Customer Service Manager. KEY STRENGTHS 문서서식포탈비즈폼 Total involvement with all aspects of customer service including: solving problems, answering questions, interfacing with sales departments and working with new customers to implement modern technologies. EMPLOYMENT SUMMARY 문서서식포탈비즈폼 ○○○ Communications, Phoenix, AZ Customer Service Manager, January 1997 to Present Supervised start-up staff of 40 people to support a growing customer base with demanding needs in an emerging technology industry. Secured account retention of 96%. Reduced the percentage of customers requesting refunds to below 2%. ○○○ , Phoenix, AZ Customer Service Manager, August 1993 to January 1997 Hired and managed a staff of 45 customer service agents, telemarketing representatives, and supervisors. Managed sales, customer service, customer correspondence, and special projects. Directed inbo…
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