[경영학과] 제화의고객지향적품질창조에관한실증적연구

30±CA| 1E￡/ 1 A| E- AC °i °´ Ao Ca Au C° Au A￠ A¶ ¿¡ °u CN ½C Ao Au ¿￢ ±¸ - KanoAC ¸ðCu°u QF D¸| Aß½EA¸·I ±e En A¹* , AI A¾ A¶ * * * ≫o ¸i ´e CÐ ±³ ** ¿A ≫e ´e CÐ A| E- °ø ¾÷ °u °æ ¿μ CÐ ºI A n E m piric al S t u dy on Cu s t om er - Orie n t e d Qu alit y Cre ation o f S h o e : F oc u s in g on K an o `s M o de l an d QF D H eet ak Kim , J on g - Chu l Lee * ** * ** F aculty of Business Administration, Sangmyung University Dept . of Sh oem aking In du stry , Osan College Keyw ords : Cust omer - Orient ed Quality Creation , Attractiv e Quality , Shoe, Kano` s Model, QF D A b s tract T h e purpose of this stu dy w a s t o em pirically ex am in e th e cu st om er orien ted qu ality cr eation by con siderin g qu ality elem en t s r equir ed by cu st om er s in th e pr odu ct design pr oces s . T h e stu dy tried t o ex tr act attr activ e qu ality elem en t s by u sin g K an o ` s m odel. A ft er iden tify in g th e…
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