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Introduction (Description/Background)
Our company, Amazon.com, Inc.1), has gained the large amount of the customer data in grocery segment by acquiring Whole Foods. The purpose is to customize the grocery shopping experience to each individual user (i.e., upselling), and to discover other opportunities. To achieve this goal, Amazon must utilize analytics to process the data and gain insights.
Opportunity
Customizing shopping experience
The company has well-established image of customizati