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Chapter 2. Developing Marketing Strategies and Plans
Marketing Management
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CONTENTS
Marketing & Customer Value
1
Corporate and Division Strategic Planning
2
Business Unit Strategic Planning
3
Product Planning
4
Critic
5
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Marketing & Customer Value
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Service !
Price !
Quality !
Value
Marketing & Customer Value
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The Value Delivery Process
Marketing & Customer Value
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Marketing & Customer Value
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The Value Chain
Marketing & Customer Value
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Case. Starbucks
Marketing & Customer Value
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The Value Chain
Marketing & Customer Value
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Core Competency
Marketing & Customer Value
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Case. Southwest Airlines
Marketing¡¦(»ý·«)
Opportunity
³»Àû ȯ°æ ºÐ¼®
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°Å½ÃÀû, ¹Ì½ÃÀû ȯ°æ¿äÀÎ ºÐ¼®
½ÃÀå±âȸºÐ¼®(MOA)
ȯ°æÀû À§Çù ºÐ¼®
Business Unit Strategic Planning
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brand assortment ±í´Ù
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store ambiance ºÒ¸¸Á·
location ´ëÇÑ Á¤º¸ ºÎÁ·
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Á¡Æ÷ÀÇ Æ÷È»óÅÂ
W
O
T
Business Unit Strategic Planning
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Business Unit Strategic Planning
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Strategy
Business Unit Strategic Planning
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Business Unit Strategic Planning
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Product Planning
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The nature of a marketing plan
Executive summary and table of contents (ÁýÇà¿ä¾à¼ ¹× ±¸¼º³»¿ëÇ¥)
Product Planning
The contents of a marketing plan
Situation analysis (»óȲºÐ¼®)
Marketing strategy (¸¶ÄÉÆÃ Àü·«)
Financial projections (À繫 ÃßÁ¤ °èȹ)
Implementation controls (½ÇÇàÅëÁ¦)
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Critic
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°üÁ¡ÀÇ Àüȯ
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- ¸¶ÄÉÆÃ °èȹ ¼ö¸³°úÁ¤ Àü¹Ý¿¡¼ Áï°¢ÀûÀÎ Çǵå¹éÀÇ ¹Ý¿µ ÇÊ¿ä
Critic
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