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Case 1. Starbucks
contents
Introduction
STP
4P
SWOT
Conclusion
About Starbucks
1971³â ½Ã¾ÖƲ¿¡¼ ź»ý
ÇöÀç CEOÀÎ ÇÏ¿öµå ½¶Ã÷(Howard Schultz)ȸÀåÀÌ 1987³â ½ºÅ¸¹÷½º¸¦ Àμö
Àü ¼¼°è Á¶Á÷°ú ¸¶ÄÉÆÃ¿¡ Âü¿©Çϱ⠽ÃÀÛÇØ ÇöÀç ¹Ì±¹, ij³ª´Ù, ÀϺ», Çʸ®ÇÉ, ½Ì°¡Æ÷¸£, Áß±¹, ´ºÁú·£µå, Äí¿þÀÌÆ®¿Í Àü ¼¼°è °øÇ×, ¼Á¡, Ä·ÆÛ½º, º´¿ø µî¿¡ ¶óÀ̼¾½º Àü¹®Á¡ ¹× 40¿©°³±¹ ÃÑ 9,000¿©°³ÀÇ Á¡Æ÷ ¿î¿µ
Introduction STP 4P SWOT Conclusion
Segmentation
Take-in
Take-out
Arabica
Robusta
Introduction STP -segmentation 4P SWOT Conclusion
Çö½ÇÀûÀÎ ¼ö¿ä°¡ ÀÖ´Â °÷¿¡
Á¡Æ÷ ÁýÁß !!
Introduction STP Q2 4P SWOT Conclusion
`Retail locations selected by Starbucks`
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°³²»ó±Ç
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Target °í°´Ãþ
1) ¼ºº° : ¿©¼º` ³²¼º
2) ¿¬·É´ë : 20~29¼¼
3) Á÷¾÷±º : ´ëÇлý, Á÷ÀåÀÎ
4) Life style : BobosÁ·
T¡¦(»ý·«)
1. ¸ÅÀå ¼öÀÇ °ø°ÝÀû È®´ë
2. ¿À°¨¸¶ÄÉÆÃ
3. 3rd place
1)°ø°£ÀÇ Àç¹ß°ß
2)Wireless interneet
3)³ª¸¸ÀÇ °ø°£
4. Ç¥ÁØÈ & ÇöÁöÈ
1) PPL
2) °ø¿¬ Á¦ÈÞ
3) Àμ⹰ press
4) Starbucks.com
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4. Ç¥ÁØÈ & ÇöÁöÈ
`½ºÅ¸¹÷½º ³»ºÎ `
`Àλ絿 Çѱ۰£ÆÇ`
Place
Introduction STP 4P - place SWOT Conclusion
`¼±¸ª µðÁöÅÐÁ¡ `
Introduction STP 4P - place SWOT Conclusion
EVERYTHING MATTERS
¹®È ¸¶ÄÉÆÃ
±â¾÷ À̹ÌÁö Á¦°í
Ÿ ȸ»ç¿Í Á¦ÈÞ
Áö¼ÓÀûÀÎ °í°´ °ü¸®
Promotion
Introduction STP 4P - promotion SWOT Conclusion
1.Starbucks Experience
Experiential Marketing
Introduction STP 4P - promotion SWOT Conclusion
Everything Matters!
2. °£Á¢±¤°í
1) PPL
-I AM SAM, À¯ºê°« ¸ÞÀÏ,
MISS AGENT
promotion
Introduction STP 4P - promotion SWOT Conclusion
2) °ø¿¬ Á¦ÈÞ
³Å¸ °ø¿¬ Á¦ÈÞ
¿µÈ ¡®¿ÜÃ⡯
½ºÅ¸¹÷½º·Î ¿ÜÃâÇϼ¼¿ä~ ^^
CAKE,ÆÐ½ºÆ®¸® 10,000¿ø ÀÌ»ó
±¸¸Å½Ã ¿µÈ ¿¹¸Å±Ç ÁõÁ¤~
promotion
Introduction STP 4P - promotion SWOT Conclusion
3) Àμ⹰ press
- ¼¼°èÀÇ Ä¿ÇÇ
- °¡Á¤¿¡¼ÀÇ Æ¯º° Ä¿ÇÇ
- ½ºÅ¸¹÷½º Ä¿ÇÇ ¸¸µå´Â¹ý
4) Starbucks.com
- ¶óÀÌÇÁ ½ºÅ¸ÀÏ Æ÷Å»
promotion
Introduction STP 4P - promotion SWOT Conclusion
promotion
3. ±â