_SLIDE_1_
Need Recognition
recognizes a problem or need
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_SLIDE_2_
Information Search
consumer is aroused to search for more information
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_SLIDE_3_
Evaluation of Alternatives
the consumer uses information to evaluate
alternative brands in the choice set
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_SLIDE_4_
Purchase Decision
the buyer`s decision about which brand to purchase
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_SLIDE_5_
Postpurchase Behavior
consumers take further action after purchase based
on their satisfaction or dissatisfaction with a purchase
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1. Awareness
2. Interest
3. Evaluation
4. Trial
5. Adoption
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_SLIDE_10_
Stages In The Adoption Process
consumer decides to make full and regular use of the new product.